GenAI Answer Engine Platform

An end-to-end generative AI-powered platform that enables business users to find answers in one click.

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Accurate answers
Productive Teams
Happy Customers

One Unified Platform Combining the Strengths of Large Language Models and Generative AI

Powerful Answer Engine enables enterprises to connect users with direct, accurate, and trusted answers

Accurate

No hallucinations, only accurate answers in one click, saving you from sifting through long list of results and tedious search

Easy

Easy to tune, optimize, and add company-specific language. No need for data labeling and modeling retraining

Unified

One platform combining embeddings, GenAI, LLMs, vector & graph technolgoies. Works out-of-the-box

Platform at a Glance

Key Capabilities

Deep understanding of human queries
Large language models(LLMs) and advanced natural language understanding(NLU) techniques enable accurate interpretation of words, intent, and all the nuances in human queries.
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Direct and accurate answers
Combining semantic and vector search with generative AI delivers immediate, precise, and trusted summary answers rooted in enterprise knowledge repositories, reducing hallucinations.
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Optimized knowledge management and results
GenAI-enabled content curation tool enables content and knowledge management leaders to build a robust knowledge base in under an hour, accelerating knowledge sharing with enhanced results.
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Provides sources and citations of generated summary
Provides sources and citations of each generated summary to boost end-user confidence in the result and allow them to trace back to the original content. Knowledge management leaders can use the answer relevance score to tune and optimize the system easily.
Learn moreProvides sources and citations of generated summary
Facilitates user feedback
Provides feedback mechanisms such as like/dislike feedback options for all generative AI-powered end-user interfaces. Users can also articulate their reasons for unsatisfactory responses. These external signals inform the team’s ongoing efforts to fine-tune and optimize the system, ensuring continuous performance enhancements that guarantee the best user experience.
Facilitates user feedback
Detailed user analytics
Integrated analytics reveal insights on user activities and content preferences, allowing content and knowledge management teams to curate tailored content and answers to meet users’ needs.
Watch videoDetailed user analytics
Easy tuning and optimizing
Hybrid design combining deep learning and neuro-symbolic AI techniques to enable easy tuning and optimization, even with domain-specific terms; no data labeling and model training needed.
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Complete platform
Combine embeddings, LLMs, vector and graph data representations, and generative AI on the same platform, saving time and costs from creating and maintaining separate components.
Read our blogComplete platform

Frequently Asked Questions

What is a Generative AI Answer Engine?

A Generative AI Answer Engine is an enterprise-class, end-to-end solution designed to transform how business users find answers. It’s built on the combined strength of language embedding, generative AI, large language models, vector and semantic data models, as well as other novel AI techniques to deliver direct, accurate, and trusted answers to address users’ specific questions.

How is Kyndi different from ChatGPT?

There's a lot of excitement in the market about ChatGPT, and for good reason. It is a revolutionary technology and is very impressive in what it does. But if you are looking for NLP technology that you can deploy today to improve business outcome, ChatGPT is not quite ready for prime time. Kyndi offers a revolutionary NLP architecture that is productized, Enterprise-grade, and ready-to-deploy. With Kyndi, customers own their data and can directly influence and control the results. Kyndi doesn't make answers up, and explains the results that delivers. And you don't need a team of ML Engineers or Data Scientists to deploy our search products. So if ChatGPT has caught your attention, you owe it to yourself to check out what Kyndi can already do for you today.

How does Kyndi overcome hallucinations?

One common concern with generative AI-enabled solutions is the potential for returning inaccurate information, often referred to as hallucination. Kyndi's Answer Engine tackles this issue by delivering single best answer generated from a few highly relevant results found exclusively from reliable and trusted enterprise content. Transparency is built into Kyndi's Answer Engine, which allows users to trace back the sources of the answers and provides users with clearly-defined quality status of the answers. This helps users make informed decisions about the information they receive.

What are the benefits of Kyndi’s Natural Language Platform?

Kyndi Generative AI Answer Engine Platform is an end-to-end platform that combines language embeddings, large language models, vector and semantic data models, and generative AI on a single platform, delivering immediate, accurate, and trusted answers to business users in one click.
Kyndi’s GenAI Answer Engine platform delivers unparalleled accuracy and contextually relevant answers to address business users’ specific questions, reducing time spent looking for answers.
Kyndi’s GenAI Answer Engine platform offers multi-level explainability to boost user confidence and trust in the result. Users always have access to the sources of the answer and can easily trace back to the original content if needed. Knowledge admins and content leaders can use the relevance scores to easily tune and optimize the system for continuous performance improvement.
Kyndi’s GenAI Answer Engine platform is built on a hybrid approach by combining deep learning and symbolic AI together, eliminating the need for tedious data labeling, voluminous amounts of training data, and lengthy model training and optimization. You can easily tune and optimize Kyndi platform in a no/low-code environment to quickly incorporate new information and deliver exceptional results.

Resources

Introducing Kyndi 6.0: Building a Robust Knowledge Base in Minutes for the Right Answers
Introducing Kyndi 6.0: Building a Robust Knowledge Base in Minutes for the Right Answers
Introducing Kyndi 6.0 - The latest release of Kyndi's Generative AI Answer Engine that optimizes knowledge management and user experiences
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The Rise of Natural Language Interfaces: A Paradigm Shift in Business Websites
The Rise of Natural Language Interfaces: A Paradigm Shift in Business Websites
Your website visitors should be able to find answers to their questions easily and quickly through your site. A natural language-powered interfaces facilitate this effort and drive improved user engagement.
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The Generative AI-Powered Answer Engine Built for Enterprises
The Generative AI-Powered Answer Engine Built for Enterprises
Making generative AI work work for enterprises with Kyndi Generative AI Answer Engine
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What Can You Expect From The World’s First Enterprise-ready Generative AI Answer Engine
What Can You Expect From The World’s First Enterprise-ready Generative AI Answer Engine
Unpack the new capabilities in Kyndi's Generative AI-powered Answer Engine
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Transforming the “High Difficulty” into “Low Difficulty”: How Kyndi's Answer Engine is Democratizing Large Language Model Implementation for Enterprises
Transforming the “High Difficulty” into “Low Difficulty”: How Kyndi's Answer Engine is Democratizing Large Language Model Implementation for Enterprises
Simplifying large language model implementation and making enterprise knowledge instantly available to everyone with Kyndi's end-to-end Answer Engine
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What are the differences between Kyndi and ChatGPT?
What are the differences between Kyndi and ChatGPT?
Understand the difference between Kyndi and ChatGPT
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Introducing Kyndi Clarity – A Self-service Solution That Actually Works
Introducing Kyndi Clarity – A Self-service Solution That Actually Works
Introducing Kyndi Clarity - A Self-service Solution Empowering Everyone to Find the Right Answers in One Click
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To train, or not to train? That is the business question.
To train, or not to train? That is the business question.
There are different approaches to tackling AI projects. Question is: Do you want your team to spend time labeling data and training the model, or do you want to focus on time to production so your business users can benefit from AI immediately?
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Build a Kyndi Natural Language Search That Your Users Love
Build a Kyndi Natural Language Search That Your Users Love
A quick guide for designing Kyndi Natural Language Search that users love to use
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Are you using the right search tool for your data and users?
Are you using the right search tool for your data and users?
Use the right search tool for your data to find the correct answers for your users
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Kyndi Natural Language Search-Finding the Right Answers, Fast!
Kyndi Natural Language Search-Finding the Right Answers, Fast!
Kyndi Natural Language Search - Finding the right answers, fast!
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From Test Drive to Mainstream: Why Enterprises Should Consider a Platform Approach to Deploying NLP AI
From Test Drive to Mainstream: Why Enterprises Should Consider a Platform Approach to Deploying NLP AI
We are seeing an exciting shift in the enterprise mindset related to NLP AI solutions. On an increasing basis, organizations have evolved from a ‘does it work?’ mentality to a focus on ‘how do we deploy?’ this valuable new technology enterprise-wide.
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Could Unsupervised Learning be THE Key to Enterprise AI Adoption?
Could Unsupervised Learning be THE Key to Enterprise AI Adoption?
Enterprise AI requires a new AI approach. That is our belief here at Kyndi, and that was a central theme at NeurIPS 2020, which was held virtually from December 6th – 12th. Among the AI community, it is now an accepted fact that supervised machine learning is prohibitive for most business situations. That’s because supervised machine learning requires too much technical knowledge, requires too much data (both quantity and quality), and adds too much business risk in most cases because it is a black box.
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Frost & Sullivan 2022 North American Natural Language Processing Competitive Strategy Leadership Award Plaque
2023 Competitive Strategy Leader: Natural Language Processing

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